A Team of Experts to Keep You at Peak Velocity
Our advanced technical support programs engage multiple resources to perform problem isolation. Our internal lab is available for re-creation and validation test activities. Additionally, we utilize secure remote capabilities such as WebEx & SSH, allowing us to remotely diagnose and correct issues in real time.
Knowing how and when to effectively escalate an issue is key to a quick resolution. Forty8Fifty Labs has multiple levels of expertise internal to our technical support organization as well as strong vendor relationships, providing a robust support team to handle any and all issues. We efficiently escalate any issue to the appropriate internal and/or vendor partner engineering resources, targeting not only a quick, but also thorough resolution
Not enough resources to get the job done on time? Never fear, Forty8Fifty Labs is here to help. Our Expert-as- a-Service program can augment your staff with the highly skilled, trained and experienced Atlassian experts you need. We’ll join your team, embrace your projects as our own, and help you meet your critical deadlines with ease.