Why Jira Service Management Outshines ServiceNow as a Superior Service Management Solution
Effective service management is essential for organizations to deliver exceptional customer experiences and maintain operational efficiency. Two prominent players in the service management space, Jira Service Management and ServiceNow, have been vying for market dominance. However, in this article, we will delve into the reasons why Jira Service Management[...]
Are You Getting the Most Out of Your Jira Instance?
Jira, the popular project management software, has become a staple for teams across industries. Whether you're in software development, marketing, or any other field that requires managing tasks and workflows, Jira offers a robust set of features to streamline your work processes. However, many users only scratch the surface[...]
5 Ways AI and BPA are Impacting Businesses in 2023
Artificial Intelligence (AI) and Business Process Automation (BPA) have risen over the past few years as technologies that are dramatically changing IT and the business operations it supports. And the trend is expected to continue. Both BPA and AI have been gaining in popularity in recent years. In 2023,[...]
4 Common Mistakes When Moving Your ITSM Solution to Atlassian’s Jira Service Management
So, you decided to move your current ITSM solution to Atlassian’s JSM (Jira Service Management). Now you think okay where do I go from here? In this blog I will give you some of the mistakes to avoid and their warning signs. Having been part of many migrations from[...]
Migrate and Secure Atlassian Cloud in AWS
Forty8Fifty Labs has performed dozens of large Atlassian Cloud migrations to AWS and through its experience has built a proven methodology for success. From pre-migration assessments and migration readiness planning to test passes and team communications, there are four core considerations to achieve the cloud migration success that can[...]
The Value of Atlassian Cloud Specialization
Recently, Forty8Fifty Labs was honored to be among a select few Atlassian partners to be recognized with an Atlassian Cloud Specialization Badge. This is a distinct honor and joins our growing list of accolades from Atlassian which also includes being awarded Atlassian Partner of the Year 2021: Cloud Services.[...]
