Atlassian has announced the end of sale for Opsgenie effective June 4, 2025, and the end of support on April 5, 2027. This transition point is key for organizations relying on Opsgenie for alerting and incident response. Understanding your options and developing a clear migration plan will be critical to ensuring uninterrupted operations.
In our recent session, Forty8Fifty Labs Principal Solution Consultant Jim Brunig breaks down what these changes mean, the available migration paths, and how to begin preparing for a seamless transition.
Key Dates to Track:
- End of Sale: June 4, 2025
- End of Support: April 5, 2027
Between these dates, customers can maintain or adjust their current license, but cannot purchase new products or change license tiers.
What are Your Options?
Organizations have a few paths forward:
- Renew Until 2027: Extend your license to buy time for evaluation, usage audits, and careful planning.
- Migrate to Jira Service Management (JSM): Consolidate alerting and incident response into one platform. This move will maximize investments and reduce administrative overhead.
- Migrate to Compass: This system is ideal for development-focused teams. It aligns alerting with service catalog management, streamlining workflows without added license costs.
- Adopt an Alternative Tool: Evaluate integrations with solutions such as Page Duty or another alerting software. Evaluating integrations will ensure feature alignment with existing Jira workflows.
How to Prepare
This on-demand Forty8Fifty Labs session provides a practical roadmap to migration, including how to:
- Audit Opsgenie usage to identify critical features.
- Evaluate target platforms for feature and cost alignment.
- Run Opsgenie in parallel during migration to validate data and workflows.
- Train teams and implement governance to drive successful adoption.
Why Acting Now Matters
Staying ahead of the game with planning allows you to reduce licensing costs, simplify tool administration, and modernize service management practices on your own terms, well before support deadlines approach.
Watch the full video to explore your Opsgenie migration options and learn directly from our experts how to turn this transition into an opportunity for stronger, more resilient operations.
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