Speed Kills…
Gain a Competitive Advantage by Asking the Right Questions to Speed the ‘Idea to Delivery’ Process It is no secret that one of the many results of DevOps is Speed! Many are looking for ways to inject speed into the process of ‘idea to delivery,’ converting feedback from customers[...]
The Physics of DevOps
Consider the First Rule: Inertia In the beginning, there was calculus. And calculus kicked my ass. In fact, three distinct attempts at calculus in college netted me a single, sad, yet passing D+. For someone who considers himself above average in intelligence, these were three semesters of pure, unadulterated[...]
Deconstructing Silos
Examining the Future of DevOps – Video Series #2 Where will DevOps be a few decades from now? Can DevOps ever truly integrate into an organization and shine a light on its true value? How can we in the DevOps field work together to bring DevOps out of its[...]
Seeking DevOps Nirvana
Best Practices from the Experts – Video Series #1 During the recent Verinext and Forty8Fifty Labs Tech Summit, we visited with several of our strategic DevOps partners to explore how DevOps is evolving. We discussed use cases from their experience that illustrate how AI, machine learning and innovators like[...]
Dancing with Service Desk – The Art and Science of Atlassian’s Lean ITSM Approach
Modern day systems are increasingly complex and constantly changing. I realize that’s a ridiculously obvious thing to say. But I feel it deserves to be constantly repeated. Or, at the very least, kept prominently in mind when applying “frameworks” or “best practices” to the processes teams use in support[...]
Taking an Agile Approach to ITSM
How to Collaborate, Act and Innovate for More Responsive Service Management When it comes to the IT service lifecycle there are multiple phases – from design and delivery to management and improvement. Traditionally, managing this lifecycle has taken monolithic and structured systems that create barriers to the agile requirements[...]
