Organizations are navigating a digital era of competitive speed, scalability and security. In fact, by 2026, 75% of organizations will have comprehensive digital transformation implementation roadmaps to keep up with the competition. With Atlassian Cloud, teams can innovate faster, collaborate more effectively and reduce the burden of infrastructure management. However, making the most of this opportunity often requires the assistance of outside experts. That’s why Verinext, in collaboration with Forty8Fifty Labs, is introducing Atlassian Cloud Managed Support, designed to ensure your teams stay focused on innovation rather than keeping up.
Why Managed Support Matters
Your team relies on tools to keep work moving. When those tools stall, so does your business. Tool downtime becomes a significant barrier to productivity, and in an environment where lost time equals lost revenue, efficient support is a lucrative asset.
Migrating to Atlassian Cloud brings greater scalability and access to the latest features. However, it also introduces new technical nuances that traditional IT teams may not be equipped to handle. That’s where a purpose-built managed support solution comes in. With Forty8Fifty Labs’ support, your business can receive:
Immediate Access to Experts – No one has time to wait days for help. With financially backed SLAs, our Atlassian-certified, U.S.-based experts deliver rapid, direct support, reducing downtime and empowering your teams to move forward. Our experts act as an extension of your team, not just resolving tickets but ensuring systems run at peak performance.
Proven Atlassian Cloud Experience – As a platinum-level partner, Forty8Fifty Labs has resolved thousands of Atlassian Cloud cases, bringing deep insight into best practices that streamline processes and prevent recurring issues.
Always-On Support – Depending on your selected support tier, our team is available 24/7/365. This always-on model ensures your critical tools stay operational, even during off-hours or major rollouts. Whether it’s a high-priority incident or an everyday inquiry, we’re ready when you need us.
Customized Support Tailored to Your Needs – Premier and Enterprise support packages go beyond standard break-fix support. You get additional professional service hours from Atlassian-certified consultants who tailor their guidance to your business goals, whether it’s improving workflows, integrating third-party apps or preparing for compliance audits.
This includes easy access to professional services hours for completing “mini” projects, those smaller initiatives that may not require a full statement of work and often are held up in a lengthy procurement cycle. For larger needs, you also benefit from a discount on additional professional service hours beyond what’s included, making it easier to scale expert help when needed.
IT complexity is rising while the pressure to deliver results continues to grow, with 94% of companies globally utilizing cloud computing in their operations for agility and resilience. Those who aren’t reaping the full benefits of their cloud will risk falling behind. Managed Atlassian Cloud support allows you to build a foundation for future-proof performance.
Empower Your Teams with Managed Atlassian Cloud Support
With the correct support, cloud services enable modern, connected teams. With Forty8Fifty Labs and Verinext assisting your Atlassian Cloud goals, you gain a strategic partner that helps you scale operations, eliminate friction, and keep work moving.
Don’t let support bottlenecks slow you down. Discover how Atlassian Cloud Managed Support can keep your business agile, secure and ahead of the curve. Explore our support tiers and service options in our detailed solution brief.
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