A major German sports car brand rapidly addresses new CCPA governance and compliance regulations with Forty8Fifty Labs’ SmartHandler – Email Logic for Jira.

SmartHandler turns emails, even external emails, into actions by automating the creation and updating of tickets for infrastructure operations teams. In this implementation, it triggers the appropriate ticket creation and automatically assigns the internal resource engagement into action. The solution uses the Atlassian Jira Service Desk to address intake processes, request reviews, and respond to external consumer requests with custom-branded emails.



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