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Blog2024-08-16T23:51:01-04:00

Agile Practices, Insights, & Solutions for Enterprises

Lean IT Service Management (ITSM), Modern Data & Analytics Platforms, Intelligent Automation, and DevOps Solutions.

The Physics of DevOps

Consider the First Rule: Inertia In the beginning, there was calculus. And calculus kicked my ass. In fact, three distinct attempts at calculus in college netted me a single, sad, yet passing D+. For someone who considers himself above average in intelligence, these were three semesters of pure, unadulterated[...]

By |December 10, 2019|Categories: Blog, News|Tags: |Comments Off on The Physics of DevOps

Deconstructing Silos

Examining the Future of DevOps – Video Series #2 Where will DevOps be a few decades from now? Can DevOps ever truly integrate into an organization and shine a light on its true value? How can we in the DevOps field work together to bring DevOps out of its[...]

By |June 27, 2019|Categories: Blog|Tags: , |Comments Off on Deconstructing Silos

Seeking DevOps Nirvana

Best Practices from the Experts – Video Series #1 During the recent Verinext and Forty8Fifty Labs Tech Summit, we visited with several of our strategic DevOps partners to explore how DevOps is evolving. We discussed use cases from their experience that illustrate how AI, machine learning and innovators like[...]

By |June 18, 2019|Categories: Blog|Tags: , , , |Comments Off on Seeking DevOps Nirvana

Dancing with Service Desk – The Art and Science of Atlassian’s Lean ITSM Approach

Modern day systems are increasingly complex and constantly changing. I realize that’s a ridiculously obvious thing to say. But I feel it deserves to be constantly repeated. Or, at the very least, kept prominently in mind when applying “frameworks” or “best practices” to the processes teams use in support[...]

By |February 7, 2019|Categories: Blog|Tags: , , , |Comments Off on Dancing with Service Desk – The Art and Science of Atlassian’s Lean ITSM Approach

Taking an Agile Approach to ITSM

How to Collaborate, Act and Innovate for More Responsive Service Management When it comes to the IT service lifecycle there are multiple phases – from design and delivery to management and improvement. Traditionally, managing this lifecycle has taken monolithic and structured systems that create barriers to the agile requirements[...]

By |November 14, 2018|Categories: Blog|Tags: , , |Comments Off on Taking an Agile Approach to ITSM

DevOps Initiatives. It Takes a Village to Fail.

Transformation Requires Change Tolerance When it comes to DevOps transformation, success, or failure, ultimately falls on the desks of the executive suite. It’s tempting for the average worker or IT team to place blame on leadership, but in reality, when a DevOps initiative fails, all of us need to first[...]

By |August 28, 2018|Categories: Blog|Comments Off on DevOps Initiatives. It Takes a Village to Fail.
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